Shipping & Returns
Most products will be shipped from one of Wheel Enhancement’s shipping locations. Wheel Enhancement may drop-ship some products directly from the manufacturers and vendors. All products are shipped via UPS, FedEx, On Trac or other qualified carriers. Special arrangements may need to be made for international orders and oversize packages. In the event a product arrives damaged in transit, please follow the steps listed below. All damaged items must be reported to the shipping carrier immediately upon delivery and you must also notify Wheel Enhancement within 1 business day of receiving your order. If these steps are not followed, your shipment may not qualify for a warranty damage claim.
The Shipping Rates shown at the time of checkout are based on dimensional rate only. If your shipment exceeds the carriers maximum weight limits we will need to contact you to discuss an alternate shipping method. International orders and orders outside of the continental United States will not be automatically processed as we may require additional information prior to shipping.
If you modify, install, or alter the item(s) purchased in any manner, we will not accept them on return. We will not cover any expenses related to the product or installation, and you maybe be required to purchase a replacement.
In the event that the product you ordered is sent in error or processed incorrectly by Wheel Enhancement or one of its vendors, we will arrange for the package to be returned and ship out a replacement. We reserve the right to evaluate the order before determining if the shipment is incorrect.